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Privacy Policy

Last updated: February 11, 2026

1. Information We Collect

When you use RoofFax, we may collect the following information:

  • Contact information: Name, email address, phone number, and property address you provide through our forms.
  • Property data: Address information used to generate your satellite roof report.
  • Usage data: Pages visited, buttons clicked, time on site, device type, and referral source.
  • Communications: Records of calls, texts, and emails between you and RoofFax or our contractor partners.

2. How We Use Your Information

  • Generate your free RoofFax satellite roof report.
  • Connect you with licensed, verified roofing contractors in your area.
  • Send you your report, scheduling updates, and follow-up communications via SMS, email, and phone.
  • Verify contractor license status and insurance when you use our Verify tool.
  • Improve our services through aggregated, anonymized analytics.

3. Consent and TCPA Compliance

By submitting your phone number and checking the consent box, you provide express written consent under the Telephone Consumer Protection Act (TCPA) for RoofFax and its authorized contractor partners to contact you via calls, text messages, and email at the number and email provided. Consent is not a condition of receiving a report or any purchase. You may revoke consent at any time by replying STOP to any text message or contacting us at hello@therooffax.com.

4. Information Sharing

We share your information only with:

  • Licensed contractor partners who are verified through our RoofFax Verified program, solely to provide you with roofing services.
  • Service providers that help us operate our platform (hosting, analytics, communication tools).
  • Legal requirements when required by law, regulation, or legal process.

We do not sell your personal information to third parties.

5. Data Security

We use industry-standard security measures including encrypted connections (HTTPS), secure database storage, and access controls. No method of transmission over the Internet is 100% secure, but we take reasonable steps to protect your information.

6. Your Rights

You have the right to:

  • Request access to or deletion of your personal information.
  • Opt out of marketing communications at any time.
  • Revoke SMS/call consent by replying STOP or contacting us.

7. Contact Us

Questions about this privacy policy? Contact us at:

Email: hello@therooffax.com
Phone: (850) 879-9172
Website: www.therooffax.com